Prerequisites and Requirements
Port Resources is currently not accepting new registrations for the month of April. Please see below for course date options.
This is a one-day training.
A current Mandt certificate is required. Individuals that are expired may recertify only in the same calendar month in which they expired.
The Mandt System instruction courses are based upon the philosophy that all people have a right to be treated with dignity and respect. The Mandt System believes that relationships should be based on principles in which people are allowed to participate in decisions about their lives. We recognize and consider people’s behavior, even negative behavior, is a form of communication. Our approach to relationships with people requires that we proactively meet the needs of others striving to improve relationships by learning to avoid repeating mistakes.
The purpose of the Mandt System instruction programs is to provide human services agencies with a system that teaches skills and strategies for de-escalation, resolving, and preventing conflict, aggression, and violence between people. Simply put, we want to:
Keep interactions from becoming incidents
Keep incidents from becoming crises
De-escalate crises as quickly and safely as possible