Port Resources (“Port Resources” or “we”), a non-profit organization providing support to individuals with developmental and behavioral health challenges, is providing notice of a recent incident that may affect protected health information and/or personally identifiable information of a limited number of patients, employees, and former employees (collectively “information”)
On August 23, 2021, we became aware of suspicious activity involving an employee’s email account (the “Incident”). Upon becoming aware of the Incident, we immediately investigated the matter and took measures to address and contain the Incident, including changing passwords and retaining national privacy and security experts. Our investigation determined that from approximately August 11, 2021, to August 17, 2021, an unauthorized actor obtained access to the employee’s email account. There is no evidence that any Information was taken or misused; nevertheless, we are providing this notification out of an abundance of caution.
What Information Was Involved?
While we have no evidence of misuse of the information, we determined that the following types of Information may have been contained in the affected mailbox: names, addresses, dates of birth, social security numbers, driver’s license numbers or other government issued ID numbers, financial account numbers, usernames and passwords, health information, and individual taxpayer identification numbers. Note that this describes general categories of Information involved in this Incident, and it likely includes categories that are not relevant to each potentially affected individual.
What is Port Resources Doing?
Upon becoming aware of the Incident, we immediately implemented measures to further improve the security of our systems and practices. We worked with a leading privacy and security firm to aid in our investigation and response, and we are reporting this Incident to relevant government agencies.
What Can the Impacted Individuals Do?
If you have any questions about the Incident, please reach out to Karen MacDonald-Fowler or Jenn Dearborn, Monday through Friday, from 8:30 a.m. to 4:30 p.m. Eastern (excluding some U.S. national holidays).
Potentially affected individuals may also consider the information and resources outlined below. Our investigation has given us no reason to believe that information has been further used in an impermissible manner. Nevertheless, there are some things anyone can do if they are concerned about the potential misuse of personal information. It is always recommended that individuals regularly review account statements and report any suspicious activity to financial institutions. Please also review the below “Additional Resources” section included with this notice, which describes additional steps you can take to help protect your information.
Contact information for the three nationwide credit reporting companies is as follows:
Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-800-685-1111
Experian, PO Box 2104, Allen, TX 75013, www.experian.com, 1-888-397-3742
TransUnion, PO Box 2000, Chester, PA 19022, www.transunion.com, 1-800-888-4213
Free Credit Report. It is recommended that you remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring your credit report for unauthorized activity. You may obtain a copy of your credit report, free of charge, once every twelve (12) months from each of the three nationwide credit reporting agencies. To order your annual free credit report please visit www.annualcreditreport.com or call toll free at 1-877-322-8228.
You can also order your annual free credit report by mailing a completed Annual Credit Report Request Form (available from the U.S. Federal Trade Commission’s (“FTC”) website at (www.consumer ftc.gov) to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.
For Colorado, Georgia, Maine, Maryland, Massachusetts, New Jersey, Puerto Rico, and Vermont residents: You may obtain one or more (depending on the state) additional copies of your credit report, free of charge. You must contact each of the credit reporting agencies directly to obtain such additional report(s).
Fraud Alert. You may place a fraud alert in your file by calling one of the three nationwide credit reporting agencies above. A fraud alert tells creditors to follow certain procedures, including contacting you before they open any new accounts or change your existing accounts. For that reason, placing a fraud alert can protect you, but also may delay you when you seek
to obtain credit.
Security Freeze. You have the ability to place a security freeze on your credit report. A security freeze is intended to prevent credit, loans, and services from being approved in your name without your consent. To place a security freeze on your credit report, you may be able to use an online process, an automated telephone line, or a written request to any of the
three credit reporting agencies listed above. The following information must be included when requesting a security freeze (note that if you are requesting a credit report for your spouse, this information must be provided for him/her as well): (1) full name, with middle initial and any suffixes; (2) Social Security number; (3) date of birth; (4) current address and any previous
addresses for the past five years; and (5) any applicable incident report or complaint with a law enforcement agency or the Registry of Motor Vehicles. The request must also include a copy of a government-issued identification card and a copy of a recent utility bill or bank or insurance statement. It is essential that each copy be legible, and display your name, current
mailing address, and the date of issue.
Federal Trade Commission and State Attorneys General Offices. If you believe you are the victim of identity theft or have reason to believe your personal information has been misused, you should immediately contact the Federal Trade Commission and/or the Attorney General’s office in your home state. You may also contact these agencies for information
on how to prevent or avoid identity theft. You may contact the Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20580, www.ftc.gov/bcp/edu/microsites/idtheft/, 1-877-IDTHEFT (438-4338).
For Maryland Residents: You may contact the Maryland Office of the Attorney General, Consumer Protection Division, 200 St. Paul Place, Baltimore, MD 21202, www.oag.state.md.us, 1-888-743-0023.
North Carolina residents: You may contact the North Carolina Office of the Attorney General, Consumer Protection Division, 9001 Main Service Center, Raleigh, NC 27699-9001, www.ncdoj.gov, 1-877-566-7266.
Rhode Island Residents: You may contact the Rhode Island Office of the Attorney General, Consumer Protection Division, 150 South Main Street, Providence, RI 02903, www riag.ri.gov, 1-401-274-4400.
Reporting of identity theft and obtaining a police report. You have the right to obtain any police report filed in the United States in regard to this incident. If you are the victim of
fraud or identity theft, you also have the right to file a police report.
For Rhode Island residents: You have the right to file or obtain a police report regarding this incident.